At ETX, we understand that traders often have dynamic lifestyles. Whether you're traveling, using multiple internet connections, or trading on-the-go, it's natural for your IP address to change as you connect from different locations or devices. While we allow traders to trade under different IP addresses, there are specific guidelines and rules in place to ensure compliance with our policies.
Trading from Different IPs: Allowed with Caution
We permit traders to access their accounts from various IP addresses under certain circumstances, such as:
Switching between Wi-Fi and mobile data while using the same device.
Traveling and accessing the account from new locations.
Using VPNs in regions with restricted access, provided it's for personal use and not shared.
However, while we allow flexibility in IP usage, it's crucial to understand that account sharing and management by a third party is strictly prohibited on the ETX platform. All trading activities must be performed solely by the account owner.
IP Monitoring for Account Security
To maintain the integrity of our platform and protect all traders, we continuously monitor account activity, including IP addresses used to access accounts. If our system detects any unusual behavior, such as:
Multiple, geographically distant IP addresses logging in within short time intervals,
Drastically different trading patterns, which suggest a change in trader behavior, or
Repeated use of VPNs from various locations or unknown networks,
it will trigger an internal review of the account.
Account Breaches and Misuse
If there is any suspicion that an IP address is being misused, indicating that someone other than the account owner is trading on the account (a violation of our account management policy), ETX will take immediate action. In such cases:
The trader’s account will be breached and temporarily locked for investigation.
The trader may be required to provide additional identity verification or further explanation for the activity.
Repeated or serious violations will result in the account being banned from the ETX platform permanently.
We take account misuse seriously, as it compromises the fairness and transparency we are committed to providing to all our traders.
Maintaining Compliance
To avoid any disruptions to your trading experience, please ensure that:
Only you access your account and perform trades.
You notify our support team in advance if you foresee frequent changes in your IP address due to travel or other reasons.
You refrain from sharing your login credentials with anyone else.
Conclusion
At ETX, we strive to provide a flexible and secure trading environment for all users. While we allow access from different IP addresses, any misuse will not be tolerated. Protect your account, stay compliant, and enjoy a seamless trading experience on our platform. If you have any questions or concerns, feel free to reach out to our support team for guidance.