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How to Request a Performance Reward
How to Request a Performance Reward
Updated over a week ago

Requesting a performance reward from your trading account has never been easier. Follow these simple steps to access your funds swiftly:

  1. Log In: Start by logging into your Trader HQ Dashboard.

  2. Navigate to performance rewards: Move your cursor to the wallet icon located at the top left corner of the dashboard. A hover label that reads "Performance Rewards" will appear.

  3. Select Account: Use the dropdown menu to choose the account number from which you wish to request a performance reward.

  4. Check Eligibility: Verify your eligibility for a withdrawal by referencing the "Next Available Withdrawal" date for the selected account.

  5. Request Withdrawal: Click on "Request Withdrawal" and enter the amount you wish to withdraw. Before proceeding, ensure you review our Fair Play Policy for information on performance reward limits.

  6. Choose Withdrawal Method: Select your preferred method of withdrawal. Options include:

    • Rise: For bank transfers and cryptocurrency withdrawals.

    • Direct Cryptocurrency performance rewards: Enter your wallet address accurately. Please double-check your wallet address as incorrect submissions cannot be reversed, and ETX cannot be held responsible for errors in entry.

Confirmation and Certificate: After submitting your request, you can enjoy your performance reward and showcase your performance reward certificate!

By following these steps, you can efficiently manage and withdraw your earnings. Remember, taking a moment to double-check your information before finalizing the withdrawal can ensure a smooth transaction process. Happy trading!

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